Zions Article by Malcom Hong

 COMMUNITY

Four Reasons to Bank Local

Physical bank branches have advantages that can’t be matched by online banking 

Reason #1 to Bank Local: Use branch services that can’t be completed online

Malcolm Hong Feb., 2022

In the digital age, online banking has become increasingly popular. The Federal Reserve noted that about half of American adults accessed their bank accounts with a mobile app last year and this number is projected to increase.

Reason #2 to Bank Local: Leverage the benefits of relationship-based banking

Bear Lake Valley Branch Manager Steve Allred shares four reasons to consider stopping by your local Zions Bank branch today.

“Although digital and mobile banking are powerful tools, they cannot fully replace the benefits of having a human connection,” says Allred. “Developing a relationship with a banker means you’ll have someone in your corner to provide a higher level of customer service, advocate for you or your business, and help you make good financial decisions.” 

Reason #3 to Bank Local: Obtain help planning for major financial milestones such as buying a home or expanding your business, will have a on your long-term finances. It's important to plan ahead so you can avoid potential pitfalls.

   

            

 

  

"You wouldn't move forward with a major surgery without a thorough discussion with a doctor — and the same principle applies to your financial decisions,” says Allred. “Bankers can help you break down complex financial situations, address your concerns and recommend possible options.”

Reason #4 to Bank Local: Resolve a major financial issue

If you have a complicated financial problem, you’ll likely obtain better results by making an appointment with someone at your local branch. Some issues — such as identity theft, fraud or excessive debt — are nuanced and can’t easily be solved with a mobile app.

“Despite the advancement of banking technology, some issues are more quickly resolved by face-to-face interaction,” says Allred. “You’ll likely obtain faster results by visiting a branch — especially if your issue is complex or requires showing documentation.”    

A local bank branch and its staff of trained bankers can complement the online banking experience. Don’t hesitate to leverage both digital and branch banking tools as you work toward your financial goals.

Visit your local Zions Bank branch to speak with a banker and make the most out of your bank branch today.

Malcolm Hong is a Public Relations officer for Zions Bank.