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Monday, July 7, 2014

Bad Cell Service During The Fourth

Editorial Comment

During the Fourth of July Weekend many locals were frustrated at dropped calls, slow internet or inability to hear their AT&T or T-mobile cell phones.  Talking to John Spuhler, Mayor of Garden City, who  is an expert on phone service and networks, while we were helping a friend, he said that the providers need to provide more towers so that when we have peak usage times in the summer we are not suddenly "stranded" with lack of cell access.

In order to document the problem I would like examples of dropped calls, lack of ability to use cell internet service or other problems this weekend.  If other carriers in the area had problems, please write comments. Start documenting the times it happens.  It may be that we need to mount a campaign for more towers, or there may be other fixes.  But when 30,000 people descend on our valley, all using their cells and other mobile devices...we are shut down!

1 comment:

JSSox said...

I've used t-mobile in Bear Lake (Garden City mostly) for the past 4 years and have had no problems during the summer. I have heard stories of people using Sprint the last 2 years that have had problems, but never heard about any problems with t-mobile or AT&T. Maybe we just had more people come to town this year than years past, but even today when a lot of people have left town, I am still having problems.

The problems are definitely worse during the day, and better during the early morning (6-8am). Not sure the best wait to document everything.